Terms of Trade

We “the company” known as (BILLCAR LIMITED) accept vehicles in order to provide goods and services. Services includes, but is not limited to, repairs, inspection, determining repairs, storage, garaging or pending sale for any other purpose. The provision of these Goods and/or Services are subject to the following Terms and Conditions and are subject to the law in the United Kingdom.


Every endeavour will be made to provide the goods and/or services by the estimated time, but “the company” shall not be liable for any delay in completing. Time shall not be of the essence in respect of this clause. No liability will attach to “the company” in respect of delays caused by unavailability of parts or materials. Risk passes on delivery, or where relevant, collection.

Where the customer or its agent/other party receiving the goods are not ready to receive on the day intended, or when notified when ready, and then fails to issue adequate instructions or fails to collect goods or otherwise delays collection then “the company” shall be entitled to store said goods without being liable for any loss and charge any costs arising.


Payment for all goods and/or services, repairs and/or parts supplied is due on completion of the work. The goods and/or services shall remain the absolute and unencumbered property of “the company” until such time as “the company” has received cleared payment in full from the customer in respect of such goods and/or services. All such payments must be made by Bank Payment, UK Credit/Debit card or cash.

Credit accounts can only be opened at our discretion and are subject to satisfactory references being given. Where a Credit Account arrangement is made/exists regarding terms of payment, payment is strictly 30 days after the day of invoice and no longer. If not so paid “the company” reserve the right to charge the customer interest equal to 1.5% per month against the unpaid account.

If any indebtedness incurred pursuant to this request for credit is not paid in full when due, the undersigned agrees to pay all costs of collection incurred by “the company”. This may include the costs of third party credit collection agencies. Failure to pay a debt when due may result in the immediate withdrawal of credit facilities, and “the company” exercising its right to the retention of title in regards to the debt.

Limitation of Liability

“The company” is not responsible for loss or damage to vehicles and/or other property whatsoever or however occasioned, except when such loss and/or damage is caused by the sole negligence or deliberate act of “the company” or its servants. Under no circumstances will “the company” accept liability for loss and/or damage outside its control or for any indirect loss, consequential loss, loss of profits, loss of business, loss of use or any special loss. The company will not cover the costs of any hire vehicle/s.

No liability will attach to “the company” in respect of any faults which occur in the engine or any component part fitted or supplied by them due to neglect on the part of the customer or any modification carried out by him/her or someone authorized by him/her

If a vehicle breakdown of said vehicle should occur, within its Warranty period (period noted on “the company” sales invoice), “the company” will, within their powers, endeavour to collect same vehicle as quickly as possible. This can only be effected within the UK, and “the company” will not be liable/responsible for recovery of said vehicle outside the UK the customer” should have their own breakdown cover in place for outside the UK.

This Warranty extends only to repairs/parts/workmanship actually undertaken and does not cover progressive fault diagnosis. “the company” cannot be held liable, directly or indirectly, for damage or loss of any kind arising from or attributable to the failure of any such part. This does not affect any statutory rights. If, after recovery and examination of the said vehicle, no fault is found due to parts failure/or defective workmanship”, then all recovery costs and any other repairs cost, will be invoiced to “the customer”

“the customer” shall be entitled to the benefit of any warranty to which “the company” is entitled against the manufacturer or parts and materials supplied or any sub-contractor

We do not retain parts replaced during any works done unless you specifically requested us to do so.


Customers are strongly advised to remove all items of value not connected with the vehicle when leaving the vehicle on “the companies” premises since “the company” cannot accept liability for any loss or damage.