Return and Refund Policy

Return and Refund Policy

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If you are not entirely satisfied with your purchase, we’re here to help.


You have 28 calender days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.


You will be responsible for paying for your own shipping cost for returning your item. Shipping cost are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us.

Our Information

Address: Billcar Limited, Walford Heath Shrewsbury SY4 3AZ. Telephone: 01743 291740 Email:

Items not Eligible

Special order items, used items. Electronic items unless they are faulty on fitting the item.

Return your item

All retunrs mush be returned to Billcar Limited, Walford Heath, Shrewsbury SY1 3AZ